Productivity Consulting
 
October 2009
 
Newsletter for Amicus Users

At A Glance Guide Coming - Premium 2009



I am very excited to announce that the At A Glance Guide for Amicus Attorney Premium 2009 will be available by mid October, 2009.

This is the first At A Glance Guide for the Premium Edition that is available for purchase by Amicus users.  Users can also still purchase At A Glance Guides for Amicus Small Firm 2008, and Amicus 5.5, and the Step by Step Guide to Amicus Attorney training manual for Version 5.5 is also still available for purchase.

Read on for more detailed information about this guide, download samples, and order early to get a discount on your purchase.

Amicus Attorney Premium 2009 - At A Glance Guide - discount for early purchase


For those of you who have never seen the At A Glance Guide, it is a reference guide with 76 pages of text with full color screen shots, a 13-page section on Firm Settings / Security Profiles & preferences, a 4-pg Table of Contents, and a Reference Section with Keyboard Shortcuts, and a list of the New Features and Major Enhancements in Amicus Attorney, Versions 5.5 through Premium 2009.

The guide covers the modules within Amicus in a reference format (not a step-by-step training manual).  This guide is sold in a PDF format, and you can print copies for all of your users - in full color or in black & white.  You can also purchase color printed guides.

Save 10% if you pay for your Guide prior to October 15, 2009

  • PDF - beginning October 16, 2009, the price for the PDF Guide will be $200 (plus $25 per licensed Amicus user).
  • Printed Guides - beginning October 16, 2009, the price for printed guides will be $250 for the first printed guide, and $90 for each additional guide (minimum 2 guides).

If you are interested in viewing samples of the guide, click here.

If you are interested in ordering this new guide, 
and would like to pay by Paypal, click here.

If you would like to pay by check, mail a check payable to 'Productivity Consulting' to 4553 Emerson Rd.,
Cleveland, OH  44121-3929.

If you would like to order any of our other manuals,
contact us at (216) 373-7788.

XML Parsing Error - QB Link


If you or your clients are linking Amicus to QuickBooks, and you receive an XML parsing error when posting time, there are a few things to look at.  The most common are the length of the name and address fields when exchanging clients, or unusual characters when exchanging clients or posting time.

Thanks to Amicus Certified Consultants Caren Schwartz and Charles Hocker, a not-so-unusual character was discovered to cause these problems - the apostrophe!  If you login to Amicus remotely (for example, using Logmein) and enter time, the apostrophe is not properly interpreted and causes xml parsing errors.  It seems that Caren was able to resolve the problem by opening the time entry when in the Amicus office (not remotely), deleting and re-entering the apostrophe.

This behavior may also apply to the Timeslips link, and may also apply to other non-alphabetic characters.

Here is Charles' technical response: "In reading the XML specification, the (') is a predefined character used by the specification. The issue here is that QuickBooks, Amicus, Timeslips and Peachtree are trying to export apostrophe/single quote (') instead of the correct token (') defined by the specification."

So if you run across that XML parsing error, look at the time entry or the client information, and try changing those non-alphabetic characters.

Contributed by Caren Schwartz and Charles Hocker

Samsung i760 phone users


If there are other Amicus users out there who have the Samsung i760 phone, and sync with Amicus, I would love to get your feedback on the phone.

As many of you know, I had used a Palm Treo for many years, and switched to the Windows-based Samsung phone at the end of 2008.

I will say that I love getting my email on my phone.  It took me a while to decide to go for it, thinking that it would be a pain to go through all of the spam / junk messages that I get.  But the benefits far outweigh the spam and junk!  I can now get messages to and from clients (and friends and family) no matter where I am - a big benefit for all!

But I do have issues with the notifications on this phone!  If I do not have my phone with me, I do not get constant notifications as I did with the Palm, and periodically there are notifications that do not seem to mean anything, or cannot be viewed.

One of the things that I loved about the Palm was that it would remind me continuously until I dismissed the message.  Or at least the message would still appear on the phone until I dismissed it.

So if there are any other i760 users who are able to help, or if you have another Windows-based smartphone that you love, please let me know.  And again, I will report back my findings in future newsletters.

Thanks.

In this issue:

  • At A Glance Guide Amicus Premium 2009 - coming soon
  • Discount for early purchase of AA PE 2009 AAG Guide
  • XML Parsing Error - Amicus / QB link
  • Samsung i760 phone users

New Newsletter Resource

You may notice a new look for this newsletter.

I recently started using a new
tool for my e-newsletters - Ratepoint.com.  I am hoping that you will like the new format, as it allows me to be more creative by adding more graphics to my articles.

 

Productivity Consulting, 4553 Emerson Road, Cleveland, OH 44121   Phone/Fax/Voice 216-373-7788